This Privacy Policy applies to all visitors and customers of the official PUSUN website, operated by Shenzhen Pushang Intelligent Sports Co., Ltd., located in Bao’an Central District, Shenzhen, China. We are a high-tech enterprise specializing in R&D, production and sales of tennis, table tennis, badminton serving machines and related accessories. We are committed to protecting your personal information and data security, and abiding by relevant global data protection regulations including GDPR.

We only collect the personal information necessary to provide you with services, and will not collect any irrelevant information arbitrarily, adhering to the principle of data minimization.

- Order Information: When you place an order, we collect your name, shipping address, contact phone number, email address and payment-related information (only for order processing, not storing sensitive payment details).

- Device Information: Automatically collect basic device information, including web browser type, IP address, time zone and cookies, to optimize website experience and prevent fraud.

- Voluntary Information: Information you actively provide when contacting our after-sales team (such as feedback, questions), which is only used to solve your needs.

All collected information is used for clear and legitimate purposes, and will not be used for other purposes without your explicit consent.

- Process orders: Handle order payment, arrange logistics and shipping, and send order confirmation and delivery notifications.

- Provide after-sales service: Respond to your inquiries, handle returns and refunds, and provide technical support.

- Optimize services: Analyze user browsing and purchasing habits to improve website functions and product quality.

- Ensure security: Screen potential risks and fraud to protect your transaction security and our legitimate rights and interests.

We adopt strict technical and organizational security measures to protect your personal information from unauthorized access, disclosure, modification or loss.

- Encryption technology: Encrypt sensitive information during transmission and storage to ensure data security.

- Access control: Only authorized staff can access your personal information, and relevant operations are recorded.

- Regular inspection: Conduct regular security scans and maintenance to eliminate potential risks in a timely manner.

We will never sell, trade or arbitrarily disclose your personal information to any third party without your explicit authorization.

- Third-party service providers: We may share necessary information with logistics companies and payment platforms only to complete order processing and delivery, and require them to strictly protect your information.

- Legal requirements: Disclose information only when required by laws, regulations or official authorities.

You enjoy the right to know, access, correct and delete your personal information in accordance with relevant regulations.

- Access and correction: You can contact us to check your personal information and request correction of incorrect or incomplete information.

- Delete and withdraw consent: You can request us to delete your personal information, or withdraw your consent to information collection and use at any time (without affecting the legality of previous processing).

We will retain your personal information only for the period necessary to achieve the purpose of collection, and will delete or anonymize your information in a timely manner after the purpose is achieved, unless otherwise required by laws and regulations.

If you have any questions, doubts or requests regarding this Privacy Policy or your personal information, please contact us:

Office Number: +86 13997668773

Email: anox@qq.com

We will respond to your needs within 2 working days and properly solve your problems.